Frequently Asked Questions
Everything you need to know about our premium fashion collections.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. You can initiate a return or exchange through our online portal to receive a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments for the most accurate fit.
Are your garments ethically sourced?
Yes, Sundown Audio is committed to sustainable fashion. we partner exclusively with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Affirm.
How should I care for my Sundown Audio apparel?
To maintain the longevity of your items, we recommend washing in cold water with similar colors and hanging to dry. Specific care instructions are also printed on the internal garment labels.